Got a question about our products? Find your answer below.

 

What weight paper do you use?

For traveler's notebooks, 24lb. For ring-bound inserts, 28lb. All paper is fountain-pen friendly.


How long will it be before I receive my items?

All orders are handmade-to-order to your specific customizations, so most orders will take a couple of weeks to ship. It is always our goal to ship orders faster than this, but sometimes we do get busy. All orders will come with an estimated shipping date. We appreciate your patience and understanding as we work to provide you with high-quality, hand crafted products!


How long do I have to cancel my order?

You may cancel your order within 24 hours after purchase.


Can I exchange/return items?

Since all items are custom-made, exchanges and returns are not accepted. If you are not happy with your order, please contact us and we will work to get you exactly what you want!


When will you be releasing _____?

Academic year (July through June) planners will be released in May or June. Full year (January through July) planners will be released in October or November.


How many weeks and months are included in an undated notebook?

All undated weekly notebooks, except for the week-on-four-pages design, come with approximately 30 weeks per notebook. The week-on-four-pages notebooks come with approximately 15 weeks.
All undated monthly notebooks include approximately 18 months.


How many weeks and months are included in undated ring-bound inserts?

Undated ring-bound weekly inserts include approximately 54 weeks -- a whole year!
Undated monthly inserts include approximately 14 months.


Are there any discounts available?

Discounts will be announced throughout the year. Be sure to join our email list to be the first to know when we are having a sale. Join our VIP program to earn rewards that can be used on future purchases.